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We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Emeric Harney had the pleasure of traveling to Rukeri Estate years ago, beginning our relationship with this estate. A beautiful estate with bright green, rolling hills that's just beside a very well-known lake in Africa, Lake Kivu.
In memoriam to a great tea man, Joe Wertheim, we offer this tea from his estate in Rwanda. Joe established it many years ago, and it has become a desired source of tea in many blends. This particular tea is made in the orthodox way (rather than the stronger CTC way that produces familiar leaves that look like pellets), so it is a more mellow and sophisticated offering of Rukeri. Please try one of Africa’s finest teas.
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